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Has Verizon overcharged you, billed you extra and now they refuse to pay it back? Have you tried getting a refund from Verizon and yet it's gone nowhere? Companies like this have clauses in their contracts requiring customers like you to pursue lengthy arbitration. This means the have the right to force legal claims out of most US courts. But you can still sue them in Small Claims court. Start by demanding your money back from Verizon through Dispute today.