As one of the largest insurance companies in the country, Liberty Mutual Group has been the focus of different types of lawsuits throughout its time serving people. Recently, Liberty Mutual Group has been sued for collecting data illegally against it's customers, excessive workers' compensation billing, and failure to pay on slip and fall coverage.
If you are a person or employee who has a problem with Liberty Mutual Group, this guide will show you how to file a complaint and sue them in small claims court.
Dispute can help you generate, notarize and file a small claims case within minutes from your phone or computer.
What Can I Do to Contact Liberty Mutual Group and Make a Complaint
If you are a Liberty Mutual Group customer, you have several options for seeking out a solution to your dispute with the company's services:
- Provide Feedback - If the nature of the issue is minor, you may consider providing your feedback quickly and to a real person via their internal customer support team. You can reach them at 1 (800) 290-8711.
- File a Complaint - If you have a more serious question, you can contact Liberty Mutual Group's Customer Service team. Remember to communicate plainly and calmly your issue. You can reach them by using their customer support website.
- Use Social Media - Social Media can be a powerful tool to grab a large company's attention and have them prioritize solving your issue. You can contact Liberty Mutual Group on social media in the following places:
- Sue in Small Claims Court - Small Claims court is a fast, cheaper way to sue another person or company for money. Often, lawyers are not allowed (saving you money on representation) and many states let you sue for up to $10,000. A judge will hear out your argument, review your evidence and they can order the other party to compensate you.
How to Take Action in Small Claims
One of the most accessible legal forums is Small Claims Court, where you can sue a company or individual for up to $10,000 in most states without the need for a lawyer. Small Claims Court offers you the opportunity to explain your complaint to a judge who has the power to order the other party to pay you the money that is owed.
In addition, Small Claims Court has additional benefits for the layman seeking legal action:
- Small Claims Court Processes and procedures are generally simpler to follow than other more formal courts
- Small Claims Court Filings are cheaper than filing in other courts
- Lawyers are not usually allowed in Small Claims Courts.
- The process is fast. You can usually expect a hearing within 1-2 months after your filing.
Types of Lawsuits Against Liberty Mutual Group:
You may want to think about the reasons you considered suing Liberty Mutual Group. In the past, people have sued for the following reasons:
- Failure to pay - You might be owed if you've been in an accident and they don't pay on the claim.
- Bad faith - This is showing that they denied your claim for an improper reason.
- Failure to pay for all costs - If they said they would pay and the check is not forthcoming.
- Premium overcharges - There are agreed-upon rates for charges. Make sure they aren't exceeding it.
- Failure to reimburse for expenses - You may have adjacent expenses related to an accident that is covered as well.
- Failure to quickly pay a claim - If the insurance agency is dragging its feet, you may have a right to a quicker resolution and compensation.
How to Sue Liberty Mutual Group Yourself
It's important to note that the process can vary from state to state. But typically, suing in small claims court involves the following:
- Identify the Company and its Registered Agent: Knowing Liberty Mutual Group's legal name and address will help you contact the right company. You can find this information on the Secretary of State's website where the company is incorporated. Identifying the registered agent will also help identify who you'll have to serve.
- Write and Send a Demand Letter - Many courts ask that you send (and show proof) of a short, one-to-two-page formal request that lets the recipient know that they’ll face legal action if they don’t comply.
- Fill Out the Court Forms - Each court has different forms required to file a case with them. Some states (such as California) have one form that covers the whole state, while others (such as Florida) have different forms depending on the location of the court. Don't forget you'll need to sign these forms and possibly have them notarized as well.
- File the Forms with the Court - You'll need to either access their online portal or head to the courthouse directly to file your completed forms. Often, the court asks you to bring multiple copies so they can distribute the filing appropriately and they always charge some type of filing fee. The price of this fee varies ($25 - 400 depending upon the courthouse) and it can be awarded back to you if you win the case.
- Serve the Defendant - If your case is accepted, most courthouses will ask that you "serve" the other party. This means you are notifying the defendant that a hearing is going to occur and the reason for it.
- Attend your Hearing - After all that is said and done, you'll want to prepare for court and then attend your scheduled hearing where you'll present your case. Hopefully, the judge is empathetic toward your issue, and rules in your favor.
You may notice that even if filing in Small Claims Court is easier, it can take up a lot of your time. That's not to mention the time you may lose repeating a step or two if you accidentally do something wrong.
Whereas, if you use Dispute, you can generate a demand letter and small claims document within minutes from your phone or computer. We will connect you with the right forms from the courthouse you choose, and even file them on your behalf.
How to Sue Liberty Mutual Group Using Dispute
Here’s how you can file a small claim case with Dispute in a few easy steps:
1. Head to our website to access our software:
2. Click "Get Started" and choose the "Small Claims" service (or another if you'd like to start somewhere else).
3. Enter your case information including your info, the defendant's info and a summary of the issue.
4. Choose the courthouse where you want to file, answer their form's specific questions, and sign the document.
Now you're on your way to preparing and filing a case directly with the court from your phone or computer.
Frequently Asked Questions:
Who is the Registered Agent?
- The Registered Agent may vary depending on who you're filing against, and where you are filing. It's best to check with the Secretary of State's database wherever the business is registered to check for this information.
Do I need a lawyer for Small Claims Court?
- Not necessarily. One of the easier things about small claims court is that lawyers aren’t usually required. This may make the small claims process less intimidating and more affordable. But, still, the small claims process can get complicated. Consider filing through Dispute, as we simplify the small process with our software.
How much does it cost to file a Small Claims Case?
- Court Filing Fees: The amount you will pay to file a small claims lawsuit depends on how much you are suing for and where you are suing. You can expect to pay between $30 to $400 to file the lawsuit. _If you cannot afford to pay court fees, you can ask the court to waive the fees. _Dispute charges a small fee to help generate, sign and/or file any documents on your behalf.
- Serving Costs: Once the lawsuit is filed, you must notify the company that you have sued them. This is called "serving." Serving Costs can range from $20-100 depending on the local area.
If you have any questions about filing a small claims case against Liberty Mutual Group or accessing Dispute's software, please reach out and contact us.