Have you had an issue with a money transfer or been the victim of a scammer on Cash App? If you think you are owed financial compensation, and it's Cash App's fault - you can sue them in Small Claims court. This article will help you understand how.

Reasons to Sue

There have been several small claims lawsuits brought against Cash App in the past. Some reasons that other Cash App users have suit in the past are:

  • Failed Electronic Transfers
  • Mishandling the return of money between vendor and consumer
  • Unexplained, unknown Fees
  • Failure to protect users against fraud, identity theft or other scams on the platform

Preparing before your Lawsuit

If you have decided that Cash App is responsible for your issue, there are some things to consider before filing a small claim:

  • Terms of Service - Read and re-read your terms of service. It likely has a clause that attempts to limit your ability to seek compensation in the case of a dispute.
  • Reach Out - It may be that the company is willing to take responsibility for what occurred. You can save time and money by speaking with them before filing a suit. Remember to get all agreements in writing in case you need to go to court.
  • Identify the Registered Agent - Most businesses will have an employee or an outside company hired to receive service of process when they are the target of a lawsuit. You will most likely need to list them on your small claims documents to have your case successfully filed.

Filing a Small Claim Against Cash App

If you feel like you have a case, the next step is to file a small claim. You can file a small claim with Dispute completely on your own and hassle-free.

Here are the general next steps to begin.

Send a Demand Letter

Sending a demand letter is the first step before heading to a small claims court. A demand letter can also be described as "a note of intent to sue". Many cases are resolved through a demand letter.

It may be beneficial to have the letter sent on professional letterhead. For example, if you purchase our demand letter service, we'll put the demand on our letterhead. It takes 5 minutes to generate and queue a letter to go out in 1 business day via USPS 2-day priority mail.

After sending your demand letter, you’ll want to file a statement of claim. This is the official state small claims form. For this form, you'll need the following information:

  1. The courthouse you’d like to file in
  2. Reason for the lawsuit
  3. Claim amount ($)
  4. Name and address of the person/business that is being sued

If you are suing a business like Cash App, you will want to look up their certificate of doing business. Make sure you fill out the form corresponding to their company's county.

Small Claims forms can be difficult, and mistakes prevent your case from successfully filing. Experts at Dispute file paperwork daily, and a full support team can help you find answers to your questions. Check out our package options for filing with us - you can choose different services based on your budget and needs.

If you have a case, and the forms are filed out appropriately, the court will add your case to their docket and likely assign a hearing date.

Serve the Defendant

Once your claim has been approved by the court, you are required by law to notify the defendant that you're suing them. Different courthouses have different regulations regarding defendant service. Some require service through mail, while you may need to find a private process server for others.

Other courts require the defendant to "answer” the claim and wait for that answer before deciding to hold a hearing. Contact your courthouse for their rules to better understand what you expect.

Prepare for Court

You can take a few steps when preparing for your day in court.

  1. Gather evidence
  2. Prepare witnesses, if you have any
  3. Dress appropriately
  4. Show up on time
  5. Present your Case

After you and the other party present your case, the court will provide a ruling. The last step is collecting your money if you are fortunate and the judge rules in your favor.

Good luck with your case, and please contact us if you have any questions about our services.