Dispute provides all users tech support through our various support channels, but we do not have an inbound phone number to call. A user who purchases a $349 Concierge Small Claims service can schedule a 15-minute appointment for support on utilizing our software.
This article will walk you through how to access that.
Prerequisites:
Purchased $349 Concierge Small Claims Case
Instructions:
Step 1:
Login to the Dispute dashboard at GetDispute.com and click the specific case you purchased Concierge services on.
Step 2:
Look to the very bottom of your case management page for the “Schedule a call” button.
Step 3:
Click “Schedule a call”
Step 4:
On the “Calendly” page, choose a day and time when you would like Dispute to reach out and give you a call.
Step 5:
Input your name, email address and phone number. Our Customer Experience Agent will reach out at the scheduled time once you click “Schedule Event.”
If you have any additional questions, please contact us.