Talk about frustrating! You’re trying to watch a few funny videos as you take your lunch break, or maybe you’re attempting to do some online banking before heading home. But your internet has slowed to a crawl due to the throttling of your so-called “unlimited data” from AT&T.
As it turns out, unlimited data means only 22 gbs if you have a smartphone data plan with AT&T. After that number is reached and breached, your data will continue crawling along at the speed of 2G for the entirety of the billing cycle. This allows the top-tier clients to have priority access.
FTC Intervention Affects Some AT&T Wireless Customers
The Federal Trade Commission (FTC) takes a dim view of "bait and switch" schemes that mislead consumers and unfairly influence their purchasing decisions with false claims.
Acting on consumer complaints about throttled data, the FTC proceeded to sue AT&T for data throttling. This forced AT&T to establish a fund of $60 million for present and former customers with unlimited AT&T data plans who experienced data throttling at any time on accounts active from October 1, 2011, to June 30, 2015.
Many smartphone customers have already been compensated by this fund. But there are many other consumers who weren't contacted about the refunds even though they were eligible. Some were deceased; others may have moved without leaving a forwarding address.
Money Remains, So Compensation Continues
Were you originally a part of the AT&T data throttling class lawsuit? If you already received your compensation from AT&T in the form of a billing credit or a refund check, this fund is not for you.
But $7 million remains in the original settlement fund established because the company first deceived and then throttled the data-streaming of its customers.
How to Qualify for Refunds for the Remaining Settlement?
This part is simple. All the work has been done for you already. Any former and/or current AT&T customers for which the following is true are eligible to receive partial refunds if:
- They had an unlimited AT&T data plan from October 1, 2011, to June 30, 2015
- They were former customers of AT&T during some or all of the above dates
- Their unlimited data was throttled
- They have not already cashed a settlement check or had related credits applied to their bills
If those requirements apply to you, you need to act now, as the settlement permanently closes on May 18, 2023. Claims that go unfilled by that date will proscribe, meaning no further payments will be issued.
If You Qualify for the AT&T Data Settlement, Do This
Consumers with valid claims have a couple options for filing. The easiest way is to go online and submit a claim at www.ftc.gov/ATT.
They can submit a hard copy claim form by requesting that one be mailed to them at their address. Just email the claims administrator at info@ATTDataThrottling.com or give them a call at (877) 654-1982 to request your claim form.
If you think you might qualify for a refund check but aren't sure, the claims administrator can also answer any questions you might have about eligibility or proof.
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